Delivery:
We make delivery on every Monday & Thursday. (However if you require your items urgently, please notify us)
We offer the following shipment modes:
We make delivery on every Monday & Thursday. (However if you require your items urgently, please notify us)
We offer the following shipment modes:
Singapore Postage Charges:
1) Normal Mail includes handling: - S$1.50 for 1st piece
- Free mailing for 2nd pieces and above
1) Normal Mail includes handling: - S$1.50 for 1st piece
- Free mailing for 2nd pieces and above
2) Registered Mail includes handling (Highly recommended): - S$2.50 on top of normal
mail charges
mail charges
* Delivery time is within 2-3 working days from date of dispatch
Customer will undertake all risk & liability such as lost mail if Non Registered Mail is selected as your preferred shipment mode.
International Postage Charges:
All International Shipment will be sent as a Registered Standard Airmail. We will send you the postage fee of your shipment upon order confirmation.
* Delivery time estimate takes 4-12 workings days depending on your Country Zone.
NOTE: All shipments are not covered with insurance. Kids De Palace will not be liable for any lost mails and damaged packages. Your understanding is appreciated.
Return and Exchange Policy:
1) No cancellation of goods once payment is made.
2) We will ensure goods are 100% inspected before it is shipped out to customer.
3) Please note that the actual colors of the items may vary from the pictures on the
website. This may due to the following reasons:
- color variation displayed from the PC screen resolution & settings.
- Lighting conditions during photo shots and photo quality effects done by the
Factory/Suppliers.
4) We advise customer to check with us on the measurement of the piece(s) before
purchase to avoid dissatisfaction after purchase.
2) We will ensure goods are 100% inspected before it is shipped out to customer.
3) Please note that the actual colors of the items may vary from the pictures on the
website. This may due to the following reasons:
- color variation displayed from the PC screen resolution & settings.
- Lighting conditions during photo shots and photo quality effects done by the
Factory/Suppliers.
4) We advise customer to check with us on the measurement of the piece(s) before
purchase to avoid dissatisfaction after purchase.
5) We will replace or issue a refund at no cost to customer if wrong product is
delivered by our shipping mistake. Please notify us within 5 working days and we will
arrange with you for the incorrect item to be returned at our own expenses. We
will ship you the correct item (include shipping charges) or refund the amount to
you if the item is sold out.
delivered by our shipping mistake. Please notify us within 5 working days and we will
arrange with you for the incorrect item to be returned at our own expenses. We
will ship you the correct item (include shipping charges) or refund the amount to
you if the item is sold out.
6) No return or exchange policy will apply should you fail to notify us within 5 working
days prior to the above condition.
days prior to the above condition.
7) Clearance/Discounted Sales items are strictly Non Refundable and Non
Exchangeable and exempted from the 5 working days policy.
Exchangeable and exempted from the 5 working days policy.
