We want to make it as easy and convenience as it is for you. The followings are some guides to shop with us!
1) Browse through our Kids apparels from the various categories on the right hand
panel of our website such as romper to lead you to the full range of our romper
collections.
panel of our website such as romper to lead you to the full range of our romper
collections.
2) Once you found the item(s) that you wish to purchase, please email us at
kids@jeweldepalace.com based on the following format:
kids@jeweldepalace.com based on the following format:
Name:
Contact no.
Delivery Address:
Product code and description:
Color: If Any
Size:
Quantity:
Payment Method: Local Bank Transfer or Credit Card Payment via Paypal (* You do not require a Paypal account to make payment)
Contact no.
Delivery Address:
Product code and description:
Color: If Any
Size:
Quantity:
Payment Method: Local Bank Transfer or Credit Card Payment via Paypal (* You do not require a Paypal account to make payment)
3) Once we have received your email, we will send you an email order confirmation
and payment details. Please note that the stocks status on the website may not
be actual and all orders are based on a first come first order basis. (For more
information on Payment details, please visit our payment method page).
and payment details. Please note that the stocks status on the website may not
be actual and all orders are based on a first come first order basis. (For more
information on Payment details, please visit our payment method page).
4) Please make payment within 2 days upon our email order confirmation. We regret
to inform you that we will cancel the order should the payment do not reach us as
per stated time frame. However do drop us an email if you could not make payment
on time.
to inform you that we will cancel the order should the payment do not reach us as
per stated time frame. However do drop us an email if you could not make payment
on time.
5) Once we receive your payment, we will post out your items immediately. We post out
parcel(s) every Monday & Thursday. (For more information on Shipment details,
please visit our shipping details page).
parcel(s) every Monday & Thursday. (For more information on Shipment details,
please visit our shipping details page).
6) It is ok if you change your mind before payment, we do understand you may not
have made up your mind on the items to purchase for your little ones. However once
payment is made, no cancellation is allowed. Appreciate for your understanding.
(For more information on Return and Exchange Policy, please visit our
Shipping details page).
have made up your mind on the items to purchase for your little ones. However once
payment is made, no cancellation is allowed. Appreciate for your understanding.
(For more information on Return and Exchange Policy, please visit our
Shipping details page).
7) Privacy Policy
- Kids de Palace ensures all customers’ personal details are kept private and
confidential. We understand privacy is extremely important.
confidential. We understand privacy is extremely important.
- Copyrights: The graphics, images and contents in this website are property of
Kids de Palace and/or our suppliers. Any unauthorised downloading and distributing
are strictly prohibited.
Kids de Palace and/or our suppliers. Any unauthorised downloading and distributing
are strictly prohibited.
- Change of Policies: Kids de Palace reserves the rights to make changes or modify
any policy in this website without prior notice.
8) Please feel free to contact us for any queries or assistance via our email at
kids@jeweldepalace.com
any policy in this website without prior notice.
8) Please feel free to contact us for any queries or assistance via our email at
kids@jeweldepalace.com
Thank you for reading!
